Shipped orders will be dispatched within two business days for all direct to door orders.
We do however offer Home Delivery of all bike brands in selected areas of Melbourne, the Mornington Peninsula and Geelong regions as well as Click and Collect from your local Bicycle Superstore. It would be annoying to buy a new ANT+ Dongle only to realize your USB extension cable was broken instead.Please note we are unable to ship selected bike brands, we are currently only able to ship Eastern, Cruzee, Globber & Torker bikes. Of note, those who are using a USB extension cable, check that your cable is still good by plugging something else into it. You will need to purchase another ANT+ Dongle.
If another App or the computer cannot find your ANT+ USB Dongle, it may have given up and kicked the bucket. You can also go into your device settings page on your computer to see if the computer is recognizing your ANT+ dongle. If it is working there, then we have a different issue. The easiest way to check and see if your ANT+ dongle is working is to pull up another program that uses an ANT+ dongle. Please reference the article " ANT+ Sensors and Devices " to see what we are and are not compatible with. This is a rare occurrence but does happen on occasion.
See this article for manual driver installation instructions. There are some Windows computers that will give this error when inserting a new ANT+ dongle. This should reinstall the driver automatically. Wait a few seconds before reinserting it. Then click Uninstall.Īfter uninstalling, remove the ANT+ dongle.
You can uninstall the current driver and then reinstall it.įind the ANT+ USB stick in the Device Manager, right-click on it and select Uninstall Device.īe sure to check "Delete the driver software for this device".
This usually happens automatically, but on occasion, the driver is out of date.įind the USB device, right-click on it, then update the driver. If you've gotten to this point in troubleshooting and your ANT+ dongle still isn't being recognized in Windows, you can try updating the driver.
Some issues will be discussed in greater detail in other articles. We will start with the easiest suggestions first, then move into more complex issues. The minions at Sufferlandrian services have some tips on getting your ANT+ dongle to work correctly. There is nothing more frustrating than getting ready to Suffer greatly and the ANT+ dongle is acting like a Couchlandrian.